Privacy notice
TABLE OF CONTENTS
Introduction
ZSI.ai is dedicated to upholding the confidentiality and protection of your personal information. ZSI.ai, as a dynamic entity in software engineering and AI solutions, acknowledges the importance of privacy for its clients and associates. When you share personal data with us, particularly through our contact forms, you entrust us with a significant responsibility. This Privacy Notice explains how ZSI.ai, referred to as “we,” “our,” or “us,” manages, utilizes, and safeguards your personal data. We aim to be transparent about our data practices and your rights concerning your personal information. For further inquiries or details about our data handling practices, you are encouraged to reach out to us via the contact options provided on our website.
Types of Personal Data We Process
At ZSI.ai, we are vigilant about the privacy of the personal information you share with us. The categories of personal data we may collect and utilize include:
- Information you convey through our website interactions, like filling out contact forms or engaging via live chat, which may encompass your name, email, phone number, affiliation, and geographic details.
- Details submitted when applying for employment or sharing your CV, encompassing educational and professional backgrounds.
- Visit analytics, such as page visits, time metrics, and technical data, potentially gathered via cookies (see our “Cookie Usage” section).
- Additional data voluntarily provided, which might include participation details for ZSI.ai events.
- Occasionally, we might receive your data from our network, including clients or partners, necessary for service delivery or contractual obligations, typically encompassing basic identification and contact information.
ZSI.ai focuses on minimal and relevant data collection. If you suspect excessive data collection, please use our contact form to express your concerns. We refrain from soliciting sensitive personal information unless legally mandated and encourage you not to submit such data through our platform.
Data Utilization Objectives at ZSI.ai
ZSI.ai processes your personal information based on the nature of our interaction. The objectives for utilizing your personal data are structured around various legal frameworks:
ZSI.ai’s Legitimate Interests:
When you engage with our site, we may use your details (name, email, phone, etc.) to respond to queries, arrange meetings, or address your requests efficiently. For ZSI.ai’s business affiliates or representatives, processing is aimed at fostering professional relationships and service delivery, ensuring compliance with legal standards, and promoting our offerings or events.
Your Consent:
Website visit details via cookies, including page views and visit duration, are processed under your consent. For job applicants, ZSI.ai processes submitted information to match you with suitable opportunities, subject to your withdrawal rights at any time.
Legal Compliance:
For roles necessitating relocation, additional data like passport details may be processed for legal compliance in migration matters. ZSI.ai maintains a policy against selling personal data to third parties for marketing or commercial activities.
Enhanced Cookie Policy Explanation for ZSI.ai
ZSI.ai uses cookies to optimize your website experience, clearly indicated during your initial visit. Accepting cookies signifies your agreement to their deployment, integral to various site functionalities, detailed as follows:
- Essential Cookies: Fundamental for navigation and accessing secure areas, ensuring the website’s core functionality and security features are operational.
- Analytical Cookies: These cookies collect data on user interactions and website usage, aiding ZSI.ai in user experience enhancements and service optimization. They enable us to track user behavior, website traffic patterns, and engagement levels, facilitating continuous improvements.
- Preference Cookies: These remember your settings and preferences, such as language or region, personalizing your experience and making your interactions more relevant and streamlined.
- Marketing Cookies: Deployed to present tailored advertising based on your interests and previous interactions, these cookies help assess the impact of advertising campaigns, refining marketing strategies for better engagement and relevance.
- Social Media Cookies: Integrated with social media services, these cookies allow for the sharing of content and the connection of your social media activity with your ZSI.ai usage, enhancing social interaction and promotional outreach.
By managing your cookie preferences, you maintain control over your data. However, note that restricting cookies can impact website functionality and user experience. For comprehensive insights on cookies and their management, ZSI.ai provides resources and guidelines to ensure informed choices regarding your privacy settings.
Data Access and Sharing Protocols at ZSI.ai
ZSI.ai meticulously orchestrates data sharing and access, ensuring collaboration only with entities that uphold equivalent standards of data privacy and security. Key categories of data recipients include:
- Technology Partners: Such as Google for analytics and advertising, Amazon Web Services for cloud storage, and specialized tools like Google Tag Manager for website optimization.
- Legal and Compliance Authorities: Data might be disclosed to comply with legal obligations, respond to regulatory inquiries, or engage with supervisory bodies.
- Operational Allies: Including CRM systems, cybersecurity firms, and business intelligence tools, assisting in refining ZSI.ai’s operational efficiency and strategic planning.
- External Auditors: To validate financial and operational integrity, ensuring practices align with industry standards.
ZSI.ai enforces rigorous data governance, mandating third parties to adhere to confidentiality commitments and process data under ZSI.ai’s directives. This framework ensures data is managed responsibly, aligning with ZSI.ai’s ethos of trust and transparency, while facilitating continuous innovation and excellence in service delivery.
International Data Transfers at ZSI.ai
ZSI.ai, as part of its multinational operations, ensures robust data transfer protocols across its global network. These transfers are vital for seamless collaboration and service provision across different geographies. ZSI.ai is committed to upholding high data protection standards, ensuring that personal data is transferred securely and in compliance with applicable privacy regulations, irrespective of the location.
In its global dealings, ZSI.ai prioritizes transparency and accountability, allowing clients and employees to understand how their data is managed and transferred internationally. This approach ensures that all stakeholders are informed and their data is respected across all operational territories, reinforcing trust and compliance in ZSI.ai’s international engagements.
Moreover, ZSI.ai adopts industry-best practices and technologies to safeguard data during cross-border transfers. These measures are designed to prevent unauthorized access and ensure data integrity, reflecting ZSI.ai’s dedication to excellence and ethical responsibility in handling personal information worldwide.
Your Data Rights at ZSI.ai
ZSI.ai acknowledges the importance of data rights and provides a comprehensive framework to ensure you can exercise your rights effectively. These include:
- Right of Access and Rectification: You can request access to your personal data and correct inaccuracies or complete incomplete information.
- Right to Erasure and Restriction: You can ask for data deletion under certain conditions or request restriction of data processing, ensuring your information is handled as per your preference.
- Right to Object and Data Portability: You have the authority to object to data processing in specific scenarios and request data transferability to enhance your control over personal information.
- Consent Withdrawal: ZSI.ai respects your choice, allowing you to withdraw consent at any stage, reflecting our commitment to data autonomy and transparency.
For exercising these rights or inquiries, ZSI.ai provides accessible contact methods, ensuring responsive and respectful handling of your data-related requests.
Your Data Rights and Complaints with ZSI.ai
ZSI.ai respects your data rights, ensuring you can access, correct, or erase your personal data upon request, consistent with global data protection practices. You can also restrict processing, object to data use, or request data portability in specific scenarios. ZSI.ai encourages direct communication for any concerns regarding your data rights. Additionally, if you believe ZSI.ai’s data processing infringes on data protection laws, you have the right to file a complaint with relevant supervisory authorities, reflecting ZSI.ai’s commitment to lawful and ethical data practices.
Data Retention Policy at ZSI.ai
ZSI.ai adheres to principled data retention practices, ensuring personal data is held no longer than necessary—typically up to two years or until you withdraw consent or object to processing. This duration aligns with our commitment to data minimization and privacy compliance. However, retention periods may adapt in response to legal requirements or to safeguard legal interests, highlighting our commitment to both regulatory compliance and data protection.
Commitment to Manual Oversight
Emphasizing human judgment, ZSI.ai ensures that data-related decisions are free from automated processes, including profiling, safeguarding individual preferences and rights in its operational ethos.
Contact Information for Privacy Inquiries
Should you have any questions or require further clarification regarding this Privacy Notice or the handling of your personal information, ZSI.ai encourages you to reach out via our dedicated communication channel: privacy@zsi.ai. We are committed to addressing your inquiries promptly and with the utmost respect for your privacy concerns.
